jiligm Casino Privacy Policy

INTRO Introduction & Scope

This Privacy Policy ("Policy") describes how jiligm Casino ("jiligm", "we", "us", "our") collects, uses, stores, discloses, and otherwise processes personal information about individuals ("you", "your", "Data Subject") who access or use the jiligm Casino website at jiligm.asia and all associated services, features, and content (collectively, the "Platform").

jiligm Casino is committed to protecting the privacy and personal data of all users in accordance with Republic Act No. 10173, the Philippine Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations (IRR), and the issuances of the National Privacy Commission (NPC). Where applicable, jiligm Casino also observes internationally recognised data protection principles.

This Policy applies to all personal data collected through the Platform, including data provided during registration, account use, customer support interactions, and browsing activity. It does not apply to third-party websites or services that may be linked from the Platform.

By registering an account or using the jiligm Casino Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

§ 1 Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, jiligm Casino acts as the Personal Information Controller (PIC) in respect of the personal data it collects and processes through the Platform.

jiligm Casino has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and applicable data privacy laws. You may contact the DPO through our customer support team at any time.

Contact details for data privacy matters: [email protected]

§ 2 Data We Collect

jiligm Casino collects the following categories of personal data:

2.1 Identity & Contact Data

• Full name, date of birth, nationality;
• Email address, mobile number, residential address;
• Government-issued ID details (for KYC verification).

2.2 Financial Data

• GCash or PayMaya account details;
• Bank account details (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank);
• Debit card details where applicable;
• Transaction history, deposit and withdrawal records.

2.3 Account & Gaming Data

• Username, password (stored in hashed form), account preferences;
• Game history, wagering activity, session duration, win/loss records;
• Bonus and promotion usage history.

2.4 Technical & Usage Data

• IP address, device type, browser type and version, operating system;
• Pages visited, time spent on pages, clickstream data;
• Cookie identifiers and similar tracking data.

2.5 Communications Data

• Records of correspondence with jiligm Casino customer support;
• Live chat transcripts, email communications, feedback submissions.

§ 3 How We Collect Data

jiligm Casino collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated collection: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, and server logs;
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from anti-money laundering screening services; payment data from e-wallet and banking partners (GCash, PayMaya, BPI, BDO, etc.).

§ 4 How We Use Your Data

jiligm Casino processes your personal data for the following purposes:

§ 5 Legal Basis for Processing

jiligm Casino processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Consent: Where you have given your explicit consent to the processing of your personal data for a specific purpose (e.g., receiving marketing communications);
• Contractual necessity: Where processing is necessary to perform our contract with you (i.e., to provide the jiligm Casino gaming services you have registered for);
• Legal obligation: Where processing is required to comply with a legal or regulatory obligation, including PAGCOR licensing requirements, AML obligations, and NPC directives;
• Legitimate interests: Where processing is necessary for jiligm Casino's legitimate interests, such as fraud prevention, platform security, and improving our services, provided such interests are not overridden by your rights and freedoms.

§ 6 Data Sharing & Disclosure

jiligm Casino does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary:

• Payment processors and e-wallet providers (GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) — to process your deposits and withdrawals;
• KYC and identity verification providers — to verify your identity and age in compliance with regulatory requirements;
• AML and fraud screening services — to detect and prevent money laundering, fraud, and other financial crimes;
• Regulatory authorities — including PAGCOR and the National Privacy Commission, where required by law or regulatory directive;
• Law enforcement agencies — where required by a valid court order, subpoena, or applicable law;
• IT and platform service providers — who assist in operating the jiligm Casino Platform under strict data processing agreements that prohibit independent use of your data;
• Professional advisers — including lawyers, auditors, and accountants, where necessary for legal or compliance purposes.

§ 7 International Data Transfers

7.1 jiligm Casino's primary operations and data storage are based in the Philippines. Where personal data is transferred to service providers or partners located outside the Philippines, jiligm Casino ensures that such transfers are conducted in compliance with the cross-border data transfer requirements of the Philippine Data Privacy Act of 2012.

7.2 Before transferring personal data internationally, jiligm Casino takes steps to ensure that the recipient country or organisation provides an adequate level of data protection, or that appropriate contractual safeguards (such as data processing agreements) are in place.

7.3 You may request information about the safeguards applied to international transfers of your personal data by contacting our Data Protection Officer.

§ 8 Data Retention

jiligm Casino retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation. The following general retention periods apply:

• Account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with PAGCOR and AML record-keeping requirements;
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML regulations;
• KYC and identity verification documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction;
• Customer support communications: Retained for three (3) years from the date of the interaction;
• Technical and usage data: Retained for up to twelve (12) months, unless required for longer periods for security or legal purposes.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with jiligm Casino's data disposal procedures.

§ 9 Security Measures

jiligm Casino implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the Platform;
• Encryption of sensitive data at rest, including financial information and government ID details;
• Hashing of account passwords using industry-standard cryptographic algorithms;
• Role-based access controls limiting staff access to personal data on a need-to-know basis;
• Regular security audits, vulnerability assessments, and penetration testing;
• Firewalls, intrusion detection systems, and continuous network monitoring;
• Staff training on data privacy and security obligations.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jiligm Casino will notify the National Privacy Commission and affected individuals in accordance with the timeframes and procedures required by the Philippine Data Privacy Act of 2012.

§ 10 Cookies & Tracking Technologies

jiligm Casino uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the Platform. The following types of cookies are used:

• Strictly necessary cookies: Essential for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Functional cookies: Remember your preferences and settings (e.g., language, display preferences) to personalise your experience on jiligm Casino.
• Analytics cookies: Collect anonymised data about how users interact with the Platform to help us understand usage patterns and improve our services.
• Marketing cookies: Used to deliver relevant promotional content about jiligm Casino. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jiligm Casino Platform. For strictly necessary cookies, no opt-out is available as they are required for the Platform to operate.

§ 11 Your Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jiligm Casino:

To exercise any of these rights, please contact jiligm Casino's Data Protection Officer via our customer support team. We will respond to all verified data subject requests within thirty (30) days, or within the timeframe required by applicable law. We may need to verify your identity before processing your request.

§ 12 Minors & Age Restriction

jiligm Casino is strictly intended for individuals aged 21 years and above, in accordance with PAGCOR regulations governing casino-style gambling in the Philippines. jiligm Casino does not knowingly collect personal data from persons under the age of 21.

If jiligm Casino becomes aware that personal data has been collected from a person under the age of 21, such data will be deleted immediately and the account will be closed. If you believe that a minor has registered on the Platform, please contact our customer support team immediately.

§ 13 Changes to This Policy

jiligm Casino reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Where changes are material, we will notify registered players via email or prominent notice on the Platform at least fourteen (14) days before the changes take effect.

The date of the most recent revision is indicated at the top of this Policy. We encourage you to review this Policy periodically. Your continued use of jiligm Casino following the effective date of any amendment constitutes your acceptance of the revised Policy.

§ 14 Contact & Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by jiligm Casino, please contact our Data Protection Officer through our customer support team. We are available 24/7 via live chat on the Platform.

Email: [email protected]

If you are not satisfied with jiligm Casino's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.